Oracle Edge Operations Administrator (JoinOCI-Edge) in Hato Rey, Puerto Rico
Be a part of the E-Business Suite success story. Work with Oracles world class technology to develop, implement, and support Oracles global infrastructure.
Work closely with Oracles internal business and development teams to drive the technical/functional global implementation of Oracles applications internally. The main responsibilities may include: Manage all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications. Define business specifications with the internal user community for the global deployment of the application. Define and drive business specifications for product and component integration points. Map standard application functionality to global/local business specifications. Manage product gaps from business specifications to product enhancement and/or business process change. Gather specifications and drive solutions from a global perspective across the e-Business Suite. Define product enhancements to drive solutions across the e-Business Suite for all customers. Manage product setup definition and configuration along with internal business process teams. Manage all aspect of product rollout and coordination with internal teams. Define specifications for data migration from legacy systems into newer applications. Define specifications for data interfaces between applications for product rollouts. Manage user acceptance testing and transfer of information to internal teams. Provide technical support for implemented applications; diagnosing and reporting bugs, applying patches and upgrades as needed. Establish priorities for feasibility studies, systems design and implementation to develop new and/or modify the company*s information processing systems. Coordinate with functional departments involved to collect system specifications, techniques, and controls. Interact with senior management within Product Development, Business organizations and Global IT.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS or equivalent experience in programming on enterprise or department servers or systems.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
The Edge OperationsAdministrator will be a pivotal figure in the Customer Success story, ensuringworld-class service is provided to our customers and prospective customersalike, both within the region and around the world. A customer-first approachand disposition is crucial, as is the ability to understand and translatetechnical concepts.
The Edge OperationsAdministrator is responsible for keeping the global IP anycast network andproducts available and performing well. Job responsibilities include handlingall pages from the notification system, providing first level support forcustomer escalated issues, and managing the team s maintenance calendar/statusposts. The Edge Operations Administrator should have strong communicationskills and enjoy working in a fast-paced, technically challenging environment.A desire and willingness to learn and work in an Infrastructure as a Service environment with many different technologies (FreeBSD/Linux, databases,networking, etc.) is crucial, as this is a great way to develop skills andlearn more about the system administration field.
Work with team toensure uptime and availability of DNS and Email Delivery services.
Monitor criticalsystems and services to advise of potential outages or degradation of service.
Willingness andability to quickly learn new technologies.
Ability to quicklyrespond to any page and provide initial triage or efficiently escalate toOperations staff.
Assess customersupport escalations and assign to the Operations and/or respective productteams.
Team player, with good communication anddocumentation skills.
Participate in the24x7 on-call rotation.
Perform otherduties as assigned / requested.
Work hours for thisshift are (4) 10 hour days being Wednesday through Saturday. May include otherhours as necessary after initial training period.
3-4 years of jobexperience or A.S. in Computer Science, Electrical Engineering, ComputerEngineering and/or a related field or equivalent experience.
The ability tosupport, troubleshoot, and understand principal components of distributed,fault tolerant systems.
Hardware Systems:Dell R-Series Servers; Cisco Switches; Juniper Routers, Switches, andFirewalls; various other devices.
Software: FreeBSD,Linux, VMware, Shell Scripting, Perl, Python, Apache, BIND, Unbound, DJBDNS,MySQL, Cassandra / NoSQL, Exim, Postfix, SVN, Nagios, MRTG, RRD, Cacti,Graphite.
Protocols: IPv4,IPv6, TCP, UDP, DNS, SMTP, HTTP, SSL, SSH, SQL, and SNMP.
Job: *Information Technology
Title: Edge Operations Administrator (JoinOCI-Edge)
Location: NH,New Hamp-Manchester
Requisition ID: 18000C0B
Other Locations: United States