Oracle Oracle Hospitality - POS Functional Analyst in Hato Rey, Puerto Rico
Mid-level implementation project professional who manages moderately complex relationships with client site during entire Implementation phase. Tracks and coordinates all moving pieces of the Implementation from start to end. 1st level of escalation for onsite installation team.
Manages Implementation Service deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Manages project closure and handoff to Account Manager and Help Desk.
5-7 years of experience relevant to this position including 2 years project management experience preferred. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.
The Professional Services Customer Engagement team is looking for a motivated individual to fill the open Functional Analyst position. Everyday responsibilities include, but are not limited to, the following:
Providing consultation via requirements gathering for new customization engagements (working with customers to understand and document functional requirements for new potential customization projects)
Creating design documents/functional requirements documents
Providing support to customers and external partners for integration initiatives via available Oracle Hospitality Application Programming Interfaces ("APIs")
Validating integrations created by partners
Troubleshooting and supporting custom Professional Services-developed applications
Installing new Professional Services applications
Assisting customers with testing new custom applications
Providing Technical Project Management services for Professional Services customization projects
Acting as a conduit to the Professional Services development team from customers and Oracle Hospitality Sales/Project Management teams
Candidate must meet the following requirements:
- Have extensive Oracle Hospitality product knowledge, including the following:
Oracle Hospitality Simphony
Oracle Hospitality Simphony First Edition
Oracle Hospitality RES 3700
Oracle Hospitality 9700 HMS
Oracle Hospitality Reporting & Analytics
Oracle Hospitality Gift & Loyalty
Oracle Hospitality Labor Management
Oracle Hospitality Inventory Management
Have excellent verbal and written communication skills, and must be comfortable communicating both internally and externally with customers.
Experience creating technical documentation, familiarity with Structured Query Language ("SQL"), familiarity with scripting, and prior project management experience is desired.
Title: Oracle Hospitality - POS Functional Analyst
Location: United States
Requisition ID: 18000DTM